Baldwin’s tax rate for the next fiscal year will be lower than the current rate.
At the monthly meeting of the Baldwin City Council on Monday, the council unanimously approved the 2011 millage rate ordinance. The net millage rate for the calendar year 2011 and for the 2011-12 fiscal year is set at 8.00 mills for the Habersham County residents and 3.60 mills for the Banks County residents. The current Habersham County rate is 8.25.
The Banks County millage rate is lower because there is a 4.4 mills rollback for the Banks County side of Baldwin.
Property will be taxed at its 40 percent digest value and tax bills will be due 60 days from the date they are postmarked.
King resigns from Baldwin council
Baldwin City Council member Rodney King has announced his resignation, effective at the end of December. King said his resignation is due to "personal matters."
The announcement was made at the council's November work session. In other business at the work session, the council set the city’s annual Christmas Tree Lighting event for 6:30 p.m. on Thursday, Dec. 1, at the Mitchell Gailey Park. The park is located next to the Baldwin Police Department on Willingham Avenue.
The announcement was made at the council's November work session. In other business at the work session, the council set the city’s annual Christmas Tree Lighting event for 6:30 p.m. on Thursday, Dec. 1, at the Mitchell Gailey Park. The park is located next to the Baldwin Police Department on Willingham Avenue.
Rudeseal resigns from Baldwin council
Baldwin council member Sandi Rudeseal has resigned from the city council.
At the conclusion of Thursday’s council work session meeting, Rudeseal read a prepared statement tendering her resignation from the council effective Aug. 8.
Rudeseal served in post 2. Her term expires Dec. 31, 2011.
Rudeseal reported she checked with city attorney David Syfan and was told that a special election is not needed since she doesn’t have more than 180 days left to serve.
“During my time in this position of service, I have seen many things accomplished that some said could not be done,” she said. “Most recently, we ended the 2010 fiscal year with a $32,000 surplus and are projected to end the 2011 fiscal year in the black again with a larger reserve – over $150,000. Another 40K is budgeted for the 2012 fiscal year totaling $222,000 by 6-30-12.”
Rudeseal also mentioned the millage rate reduction that the council discussed during the work session.
“And we have given the city employees a two percent cost of living raise,” she said. “With the staff we have in place now, I feel confident that the city will move forward with great strides and I look forward to watching the city grow and prosper. I regrettably must tender my resignation from the city council effective Monday, Aug. 8, 2011, due to no longer being able to serve in the capacity in which I once could … On the bright side, this will free up approximately $1,300 in the general fund. Council, please use it wisely. I know you will.”
At the conclusion of Thursday’s council work session meeting, Rudeseal read a prepared statement tendering her resignation from the council effective Aug. 8.
Rudeseal served in post 2. Her term expires Dec. 31, 2011.
Rudeseal reported she checked with city attorney David Syfan and was told that a special election is not needed since she doesn’t have more than 180 days left to serve.
“During my time in this position of service, I have seen many things accomplished that some said could not be done,” she said. “Most recently, we ended the 2010 fiscal year with a $32,000 surplus and are projected to end the 2011 fiscal year in the black again with a larger reserve – over $150,000. Another 40K is budgeted for the 2012 fiscal year totaling $222,000 by 6-30-12.”
Rudeseal also mentioned the millage rate reduction that the council discussed during the work session.
“And we have given the city employees a two percent cost of living raise,” she said. “With the staff we have in place now, I feel confident that the city will move forward with great strides and I look forward to watching the city grow and prosper. I regrettably must tender my resignation from the city council effective Monday, Aug. 8, 2011, due to no longer being able to serve in the capacity in which I once could … On the bright side, this will free up approximately $1,300 in the general fund. Council, please use it wisely. I know you will.”
Baldwin approves budget in split vote
In a 3-2 vote, the Baldwin City Council approved its budget Monday night.
The total fiscal year 2012 general fund budget revenues are $1.52 million with expenditures totaling $1.48 million. The total enterprise funds revenues are $3.07 million for 2012 with expenses at $3.12 million.
Council members Rodney King and Beverly Holcombe voted against the budget, while Sandi Rudeseal, Robert Bohannon and Jeff Parrish voted in favor of it.
The general fund budget includes a $60,000 salary for the city administrator’s position with human resources and finance director Karen Degges being promoted to this position effective Aug. 1.
The proposed general fund budget also includes a new position for a part-time revenue officer/animal control officer at $14.50 per hour.
A budget hearing was held last week but no citizens attended.
In other financial business, a discussion was held on the possibility of lowering the millage rate by a quarter of a percent. No action was taken but this will be discussed further at the August work session.
Degges also presented information on the Habersham County tax digest where assessments are down $3 million.
The total fiscal year 2012 general fund budget revenues are $1.52 million with expenditures totaling $1.48 million. The total enterprise funds revenues are $3.07 million for 2012 with expenses at $3.12 million.
Council members Rodney King and Beverly Holcombe voted against the budget, while Sandi Rudeseal, Robert Bohannon and Jeff Parrish voted in favor of it.
The general fund budget includes a $60,000 salary for the city administrator’s position with human resources and finance director Karen Degges being promoted to this position effective Aug. 1.
The proposed general fund budget also includes a new position for a part-time revenue officer/animal control officer at $14.50 per hour.
A budget hearing was held last week but no citizens attended.
In other financial business, a discussion was held on the possibility of lowering the millage rate by a quarter of a percent. No action was taken but this will be discussed further at the August work session.
Degges also presented information on the Habersham County tax digest where assessments are down $3 million.
Degges named city administrator for Baldwin
In a 3-2 vote, the Baldwin City Council agreed Monday night to include $60,000 in the new budget for a city administrator position to be held by Karen Degges, beginning Aug. 1.
Council member Robert Bohannon made the motion to approve this action. Council members Jeff Parrish and Sandi Rudeseal voted in favor of the motion. Beverly Holcomb and Rodney King voted against Bohannon’s motion.
Council member King suggested funding the city administrator’s position for six-months, beginning Jan. 1, 2012, instead of filling the position in July.
Bohannon had asked Degges to submit two scenarios to the council at its next meeting, one showing the city administrator’s position funded for only six months and another for a full year.
The council also approved, in a 3-2 vote, a motion made by Bohannon to include the following in the 2011-12 proposed budget: hire a part-time revenue officer with an annual salary of $22,620 effective 9-1-11; keep current full-time city clerk at an annual salary of $30,160; make part-time finance analyst full-time at an annual salary of $36,000; keep part-time accounts payable clerk at an annual salary of $19,305; and add in-house animal control expenses of $2,650.
At Monday’s council meeting, the council also unanimously approved including a two percent pay raise for all city employees in the proposed 2011-12 budget.
BUDGET HEARING COMING UP
A budget hearing will be held at 7 p.m. on Monday, July 18, to present the 2011-12 budgets to the public for review. The hearing will be held in the courtroom at the Baldwin Police Department. The proposed general fund budget totals $1.51 million in revenues and $1.48 million in expenditures.
The mayor, council members and department heads will be on hand at the budget hearing to hear comments and answer questions from the public about the proposed budgets.
The proposed enterprise fund budget totals $3.07 million in revenues and $3.11 million in expenditures.
Degges said a member of the city’s 2010 auditing firm, Rushton and Company, would also be on hand to go over the city’s recently-completed audit.
OTHER BUSINESS
In other business at Monday’s meeting:
•the council unanimously approved the 2012 Banks County Special Purpose Local Option Sales Tax (SPLOST) intergovernmental agreement for the use and distribution of proceeds from the 20012 SPLOST for capital outlay projects. Baldwin’s projects include sewage system, water system and road improvements.
•the council approved using Habersham County SPLOST IV funds to replace the city’s SPLOST V account for the following projects in 2010-2011: chipper truck, $6,000; Engineering Management Inc., Park Avenue paving services, $4,600; water treatment plant pump building, $28,500; J. Warren Road pump replacement, $7,400; and one two-barrel fire hydrant replacement, $1,721.The council was just made aware in the past couple of months of the funds left in the Habersham County SPLOST IV account.
•the council unanimously approved council meeting minutes for January through May meetings – minus the Jan. 17 meeting which were already approved. King abstained from the vote. “King said, “I abstain since I didn’t have a chance to go over all the minutes. I have been taking care of my Mom.”
•city clerk Mirinda Dispain advised the council that the June meetings minutes, plus the minutes from Thursday’s and Monday’s meetings, would be presented at the July 25 council meeting for adoption. Dispain said she is attempting to get the minutes caught up so that the minutes from one meeting will be approved at the next meeting.
Council member Robert Bohannon made the motion to approve this action. Council members Jeff Parrish and Sandi Rudeseal voted in favor of the motion. Beverly Holcomb and Rodney King voted against Bohannon’s motion.
Council member King suggested funding the city administrator’s position for six-months, beginning Jan. 1, 2012, instead of filling the position in July.
Bohannon had asked Degges to submit two scenarios to the council at its next meeting, one showing the city administrator’s position funded for only six months and another for a full year.
The council also approved, in a 3-2 vote, a motion made by Bohannon to include the following in the 2011-12 proposed budget: hire a part-time revenue officer with an annual salary of $22,620 effective 9-1-11; keep current full-time city clerk at an annual salary of $30,160; make part-time finance analyst full-time at an annual salary of $36,000; keep part-time accounts payable clerk at an annual salary of $19,305; and add in-house animal control expenses of $2,650.
At Monday’s council meeting, the council also unanimously approved including a two percent pay raise for all city employees in the proposed 2011-12 budget.
BUDGET HEARING COMING UP
A budget hearing will be held at 7 p.m. on Monday, July 18, to present the 2011-12 budgets to the public for review. The hearing will be held in the courtroom at the Baldwin Police Department. The proposed general fund budget totals $1.51 million in revenues and $1.48 million in expenditures.
The mayor, council members and department heads will be on hand at the budget hearing to hear comments and answer questions from the public about the proposed budgets.
The proposed enterprise fund budget totals $3.07 million in revenues and $3.11 million in expenditures.
Degges said a member of the city’s 2010 auditing firm, Rushton and Company, would also be on hand to go over the city’s recently-completed audit.
OTHER BUSINESS
In other business at Monday’s meeting:
•the council unanimously approved the 2012 Banks County Special Purpose Local Option Sales Tax (SPLOST) intergovernmental agreement for the use and distribution of proceeds from the 20012 SPLOST for capital outlay projects. Baldwin’s projects include sewage system, water system and road improvements.
•the council approved using Habersham County SPLOST IV funds to replace the city’s SPLOST V account for the following projects in 2010-2011: chipper truck, $6,000; Engineering Management Inc., Park Avenue paving services, $4,600; water treatment plant pump building, $28,500; J. Warren Road pump replacement, $7,400; and one two-barrel fire hydrant replacement, $1,721.The council was just made aware in the past couple of months of the funds left in the Habersham County SPLOST IV account.
•the council unanimously approved council meeting minutes for January through May meetings – minus the Jan. 17 meeting which were already approved. King abstained from the vote. “King said, “I abstain since I didn’t have a chance to go over all the minutes. I have been taking care of my Mom.”
•city clerk Mirinda Dispain advised the council that the June meetings minutes, plus the minutes from Thursday’s and Monday’s meetings, would be presented at the July 25 council meeting for adoption. Dispain said she is attempting to get the minutes caught up so that the minutes from one meeting will be approved at the next meeting.
GPA attorney says email to council on budget is an open record
Baldwin finance director Karen Degges claims that an email she wrote city officials should not have been released because it falls under “attorney-client” documents but Georgia Press Association attorney David Hudson said that is not the case and it is an open record.
“The attorney-client privilege would only apply to communications concerning pending litigation or claims between the city and its attorney,” Hudson said. “ It does not cover communications by a city employee to council members.”
In the email, Degges pushed the city council to meet separate to discuss the budget so that the public (and press) would not be present.
“I apologize to the council, the city attorney, staff and the media for not doing a better job of managing the many budget issues, managing Saturday’s meeting in a more effective manner, and by any of my actions that would lead anyone to think the city was attempting to hide anything from the public,” Degges said. “As the budget process unfolds, I believe all concerned will see the City was and is trying to be as forthcoming as possible on all issues, while trying to be sensitive to the feelings of our employees.”
DEGGES EMAIL
The email Degges sent to the city council members and the city attorney is as follows:
Email dated: Monday, June 13, 2011 11:38 AM
Good morning everyone,
Saturday’s meeting was one more challenging that I had hoped it would be, with the unexpected attendance by the media (after they said they would not be there at last Thursday’s work session). Clearly there is a huge amount of media interest in the activities of Baldwin, on an extremely detailed level that I have not seen with the other cities I’ve worked for. Unfortunately, the handouts I had prepared for you folks included detailed information about employee salaries, as I thought we were going to be in the position where we could have much more frank discussion about the budgets submitted by the department heads. I had hoped we would leave that meeting with a clear outline of what needed to be cut, or some clear direction from the council as to what staff should do to get the budget in presentation form. We could not get to that goal with the added distraction of having the press literally sitting right there on top of us looking at the notes being taken by the City Clerk and Council members, asking questions, and providing their input as to what we should be budgeting for. I am all for transparency in government, but not when it’s to the point where work is being impeded and the line between who is staff and who is media is being blurred. It took us four hours to get through the budget summary, which had no detailed information at all.
It is going to be very difficult to have another public meeting, which is scheduled for this Thursday at 5:30 at City Hall, and go into the level of detail that will be needed to examine potential budget cuts and/or tax increases to fund what has been requested. Sharon and I had some disagreement first thing Saturday when she asked for a complete set of handouts, which were draft working documents (and labeled so) for our internal use. Initially I refused to provide her with anything, but then she said she was going to ask the Mayor for a set of documents. Then I relented and gave her Robert’s copy of the 3 page departmental summary, and she advised she would be writing up any number we discussed in our meeting. That forced me to hang onto the other handouts. It will be inflammatory enough in the paper to have her print (as I am expecting) that staff has asked for an additional $150,000 in funding, which will require a 2.5 tax mil increase.
Normally all of this behind the scenes discussion of budget details, salaries and proposed budget cuts would be handled by staff (under the City Manager’s direction) prior to presenting the budget to the elected officials. The use of a budget committee of 3 elected officials was discussed but not implemented on Saturday. Since everyone indicated they want to be involved in the budget process (and it is your right to be as elected officials), I think some serious thought needs to be given as to whether or not we want to continue doing this level of detailed discussion and possible disagreement (about what and where to cut) in full view of the press. My primary concern is preserving some level of privacy for our employees, who do not want their pay detailed on the front page of the newspaper for all of their neighbors to see.
I will be putting together some numbers this afternoon on a few different scenarios for possible cost savings, and I would much prefer to meet with three of you Thursday morning, and the second three Thursday afternoon, and it be done as two staff meetings, than be forced to provide the press an abundance of sensitive information, including employee salaries, in a public meeting. Not to mention how much longer it will take to get through all this information in that type of meeting structure. If we proceed with the original plan, the hand-outs used will (I feel sure) be challenged again, and be again requested by the media. Even if those aren’t distributed, everything we say will be public record.
I do not want to take away from or diminish anyone’s participation, but to do this type of detailed budget work in front of the press is not going to be easy or pleasant. Please think this over and let me know if you still want to have the Special Called Meeting on Thursday, or handle this as two separate staff meetings. No matter what is decided, I will try to adjust the content of any handouts accordingly, and at least be more prepared for full publication of any documents.
If any of you have any questions about the material I gave you to take home, please give me a call or stop by and I will be happy to assist you.
Karen
“The attorney-client privilege would only apply to communications concerning pending litigation or claims between the city and its attorney,” Hudson said. “ It does not cover communications by a city employee to council members.”
In the email, Degges pushed the city council to meet separate to discuss the budget so that the public (and press) would not be present.
“I apologize to the council, the city attorney, staff and the media for not doing a better job of managing the many budget issues, managing Saturday’s meeting in a more effective manner, and by any of my actions that would lead anyone to think the city was attempting to hide anything from the public,” Degges said. “As the budget process unfolds, I believe all concerned will see the City was and is trying to be as forthcoming as possible on all issues, while trying to be sensitive to the feelings of our employees.”
DEGGES EMAIL
The email Degges sent to the city council members and the city attorney is as follows:
Email dated: Monday, June 13, 2011 11:38 AM
Good morning everyone,
Saturday’s meeting was one more challenging that I had hoped it would be, with the unexpected attendance by the media (after they said they would not be there at last Thursday’s work session). Clearly there is a huge amount of media interest in the activities of Baldwin, on an extremely detailed level that I have not seen with the other cities I’ve worked for. Unfortunately, the handouts I had prepared for you folks included detailed information about employee salaries, as I thought we were going to be in the position where we could have much more frank discussion about the budgets submitted by the department heads. I had hoped we would leave that meeting with a clear outline of what needed to be cut, or some clear direction from the council as to what staff should do to get the budget in presentation form. We could not get to that goal with the added distraction of having the press literally sitting right there on top of us looking at the notes being taken by the City Clerk and Council members, asking questions, and providing their input as to what we should be budgeting for. I am all for transparency in government, but not when it’s to the point where work is being impeded and the line between who is staff and who is media is being blurred. It took us four hours to get through the budget summary, which had no detailed information at all.
It is going to be very difficult to have another public meeting, which is scheduled for this Thursday at 5:30 at City Hall, and go into the level of detail that will be needed to examine potential budget cuts and/or tax increases to fund what has been requested. Sharon and I had some disagreement first thing Saturday when she asked for a complete set of handouts, which were draft working documents (and labeled so) for our internal use. Initially I refused to provide her with anything, but then she said she was going to ask the Mayor for a set of documents. Then I relented and gave her Robert’s copy of the 3 page departmental summary, and she advised she would be writing up any number we discussed in our meeting. That forced me to hang onto the other handouts. It will be inflammatory enough in the paper to have her print (as I am expecting) that staff has asked for an additional $150,000 in funding, which will require a 2.5 tax mil increase.
Normally all of this behind the scenes discussion of budget details, salaries and proposed budget cuts would be handled by staff (under the City Manager’s direction) prior to presenting the budget to the elected officials. The use of a budget committee of 3 elected officials was discussed but not implemented on Saturday. Since everyone indicated they want to be involved in the budget process (and it is your right to be as elected officials), I think some serious thought needs to be given as to whether or not we want to continue doing this level of detailed discussion and possible disagreement (about what and where to cut) in full view of the press. My primary concern is preserving some level of privacy for our employees, who do not want their pay detailed on the front page of the newspaper for all of their neighbors to see.
I will be putting together some numbers this afternoon on a few different scenarios for possible cost savings, and I would much prefer to meet with three of you Thursday morning, and the second three Thursday afternoon, and it be done as two staff meetings, than be forced to provide the press an abundance of sensitive information, including employee salaries, in a public meeting. Not to mention how much longer it will take to get through all this information in that type of meeting structure. If we proceed with the original plan, the hand-outs used will (I feel sure) be challenged again, and be again requested by the media. Even if those aren’t distributed, everything we say will be public record.
I do not want to take away from or diminish anyone’s participation, but to do this type of detailed budget work in front of the press is not going to be easy or pleasant. Please think this over and let me know if you still want to have the Special Called Meeting on Thursday, or handle this as two separate staff meetings. No matter what is decided, I will try to adjust the content of any handouts accordingly, and at least be more prepared for full publication of any documents.
If any of you have any questions about the material I gave you to take home, please give me a call or stop by and I will be happy to assist you.
Karen
Baldwin budget finance director seeks secrecy in budget process; tax hike possible
The Baldwin City Council will meet Thursday at 5:30 p.m. to again discuss the town’s 2012 budget, although officials had been pressured by town finance director Karen Degges to keep the budget process secret.
Under the current draft budget, the city is looking to increase spending by 8.3 percent, a move that would likely force a tax hike. Among the increased spending is more money for administrative positions, including a city administrator at $60,000 per year, a part-time administrative assistant and taking a part-time finance analyst to full-time.
But Baldwin’s budget process so far has been confused by Degges efforts to keep both the public and media at bay. The council held a highly unusual called meeting at 7 a.m. last Saturday morning to discuss the budget. The timing was apparently a move to keep the discussions secret.
A Banks County News reporter showed up and was met with a hostile reception by Degges. The finance director refused to give the reporter copies of the proposed budget, saying it was secret, a clear violation of state law. The reporter eventually got a copy of an overview sheet, but Degges waited until after the meeting to hand out details to council members to avoid giving the media a copy.
Monday, Degges sent an email to the council complaining about the media showing up Saturday.
"Saturday's meeting was more challenging than I had hoped it would be, with the unexpected attendance by the media (after they said they would not be there at last Thursday's work session,)” Degges wrote.
Degges also pushed the council to cancel Thursday’s meeting to allow her to meet in small groups with council members in an effort to avoid having to have a public budget meeting.
"It's going to be very difficult to have another public meeting…. and go into the level of detail that will be needed to examine potential budget cuts and or tax increases....,” Degges wrote in her Monday email. “It will be inflammatory enough in the paper to have her print (as I am expecting) that staff has asked for an additional $150,000 in funding, which will require a 2.5 tax mil increase." [Full Story »]
Under the current draft budget, the city is looking to increase spending by 8.3 percent, a move that would likely force a tax hike. Among the increased spending is more money for administrative positions, including a city administrator at $60,000 per year, a part-time administrative assistant and taking a part-time finance analyst to full-time.
But Baldwin’s budget process so far has been confused by Degges efforts to keep both the public and media at bay. The council held a highly unusual called meeting at 7 a.m. last Saturday morning to discuss the budget. The timing was apparently a move to keep the discussions secret.
A Banks County News reporter showed up and was met with a hostile reception by Degges. The finance director refused to give the reporter copies of the proposed budget, saying it was secret, a clear violation of state law. The reporter eventually got a copy of an overview sheet, but Degges waited until after the meeting to hand out details to council members to avoid giving the media a copy.
Monday, Degges sent an email to the council complaining about the media showing up Saturday.
"Saturday's meeting was more challenging than I had hoped it would be, with the unexpected attendance by the media (after they said they would not be there at last Thursday's work session,)” Degges wrote.
Degges also pushed the council to cancel Thursday’s meeting to allow her to meet in small groups with council members in an effort to avoid having to have a public budget meeting.
"It's going to be very difficult to have another public meeting…. and go into the level of detail that will be needed to examine potential budget cuts and or tax increases....,” Degges wrote in her Monday email. “It will be inflammatory enough in the paper to have her print (as I am expecting) that staff has asked for an additional $150,000 in funding, which will require a 2.5 tax mil increase." [Full Story »]
Presley resigns as Baldwin city administrator
Baldwin city administrator Jerry Presley has resigned following a month of closed door meetings and an effort by the mayor and some council members to get rid of him.
After meeting in closed session for approximately two hours and 15 minutes on Monday night, the Baldwin City Council unanimously accepted the resignation of Presley, effective Monday night.
Following the closed session, Mayor Jerry Neace called for a motion to enter into a “mutual separation agreement” with Presley. The motion to accept the agreement was approved unanimously. Council member Rodney King was absent from Tuesday’s meeting due to an illness.
The agreement gives the reason for termination of employment as “mutually agreed separation due to irreconcilable differences.”
“I want everybody to know Jerry Presley had the agreement written up,” said council member Robert Bohannon. [Full Story »]
After meeting in closed session for approximately two hours and 15 minutes on Monday night, the Baldwin City Council unanimously accepted the resignation of Presley, effective Monday night.
Following the closed session, Mayor Jerry Neace called for a motion to enter into a “mutual separation agreement” with Presley. The motion to accept the agreement was approved unanimously. Council member Rodney King was absent from Tuesday’s meeting due to an illness.
The agreement gives the reason for termination of employment as “mutually agreed separation due to irreconcilable differences.”
“I want everybody to know Jerry Presley had the agreement written up,” said council member Robert Bohannon. [Full Story »]
Baldwin mayor's call to fire Presley fails in 3-2 vote
In a 3-2 vote at the called Baldwin City Council meeting on Tuesday night, the motion to fire city administrator Jerry Presley failed.
Twice, Mayor Jerry Neace called for a motion to terminate Presley after reporting that the city administrator had failed to communicate the city’s financial situation to the council.
After the second request, council member Sandi Rudeseal made the motion to terminate and council member Jeff Parrish seconded the motion. Council members Beverly Holcomb, Robert Bohannon and Rodney King voted in opposition to the motion. [Full Story »]
Twice, Mayor Jerry Neace called for a motion to terminate Presley after reporting that the city administrator had failed to communicate the city’s financial situation to the council.
After the second request, council member Sandi Rudeseal made the motion to terminate and council member Jeff Parrish seconded the motion. Council members Beverly Holcomb, Robert Bohannon and Rodney King voted in opposition to the motion. [Full Story »]
Baldwin approves refunds for utility service overpayments
Baldwin has once again made refunds for overpayment of utility services. Monday night, the council unanimously approved two refunds for overpayment of utility services. City administrator Jerry Presley presented the requests for the refunds.
[Full Story »]
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